View all View all photos (1,698) Traveller (1655) Room & Suite (207) Videos (2) Payments made by partners impact the order of prices displayed. Pool area, gym and spa all excellent. bathroom. Of the three meals we ate at the hotel, one was acceptable, the other two had a very low quality. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Tea/Coffee maker Buy a perfect gift from Iberostar Heritage Grand Mencey - the only 5 star hotel in Santa Cruz de Tenerife. Dont leave without trying the Canary Island cheeses or one of our signature dishes, grilled octopus with black rice. Contributions should be appropriate for a global audience. Ensuite bathroom Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. Every year,in our hotels, we avoid 607 tonnes of single-use plasticbeing manufactured. Approximate prices in USD for a 1-night stay, This stylish, urban hotel with a spa is located in a colonial-style building. The most helpful contributions are detailed and help others make better decisions. By meeting this milestone in Spain, Iberostar has stopped emitting 18,000 tonnes of carbon dioxide every year. So worth it! We have people and automated systems that specialize in detecting fake reviews submitted to our platform. These prizes are awarded based on the score from the millions of reviews and ratings by the portals users. Air conditioning Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Quality Manager, Fabulous staff who are a credit to the hotel. Dear guest, We are pleased to learn that you had such a wonderful time with us and thank you for sharing your experience with others. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. Additional sorting options may be available (by type of traveller, by score, etc.). Any discount that is associated with your promotional code cannot be applied to the complementary product part of your booking. Kind regards, Quality Manager, Iberostar Heritage Grand Mencey, Visited for the first time since March 20. With views of the garden and pool, youll be able unwind and feel relaxed while creating unforgettable memories. For this reason, Iberostar Heritage Grand Mencey offers different gastronomic spaces so that you can find the most suitable menu for your palate. V druh polovin 16. stolet se . Recommended option Fly Zurich to Tenerife Sur Apt, bus 7h 48m You can also try out the fitness room exercise bikes, treadmills, rowing machines, weights and every kind of exercise machine. Again we thank you for your pleasant opinion of our hotel and hope that we will continue to provide you with excellent holiday experiences in the future. a group of people walking in front of a building. Dear Angela, Great choice and quality of breakfast. American Express, When youre in the city, its worth paying a visit to Nuestra Seora de frica market, which is located in the building known locally as La Recova, an example of neo-colonial architecture. Each review score is between 1-10. When we first arrived there was a strong musty wet towel type smell. Today is CYBER MONDAY! Disconnect from your routine and allow yourself to relax at the hotel spa. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Tea/Coffee maker What restaurants will you find in this hotel in Santa Cruz de Tenerife? Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Would go so far as to say it is one of the best 5 * hotels. 911 reviews. Road Directions. How many stars does the Iberostar Heritage Grand Mencey hotel have? Iberostar reserves the right to modify or cancel this promotion, either in part or in full. Beautifully situated for Santa Cruz and restaurants and shopping. A lovely heritage hotel that looks and feels classic. Prices are calculated as of 24/4/2023 based on a check-in date of 7/5/2023. With views of the city or the Canary island-style patio, With views of the Canard island-style patio or the city. Check out all of the vacation packages and one-of-a-kind experiences you can enjoy in Tenerife without even leaving your hotel. Potatoes coloured with a mojo sauce or cream of watercress soup with millet foam, fresh cheese and gofio jareado (sun-dried roasted maize) are just two of the delicacies you can sample. We hope to have the pleasure of serving you again soon, and until then, we wish you the best. Kind Regards, Quality Manager, Iberostar Heritage Grand Mencey. To meet this goal, we are detecting, protecting and restoring seagrass beds, coral reefs, mangroves and other ecosystems in all our destinations. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. Ensuite bathroom Iberostar Heritage Grand Mencey is a luxury 5-star hotel located in the city of Santa Cruz de Tenerife, in the Canary Islands. The hotel is located in a quiet residential area, just 150 feet from Garca Sanabria Park. Awarded the TripAdvisor Certificate of Excellence as one of the 20 best hotels in the Caribbean in 2020 in the All-Inclusive category, based on customer reviews. Please rest assured that we have taken your areas of concern seriously and will forward them to the correct department for their revision. An Accommodation may choose to reply to a review. Respect the privacy of others. Ideally, we'd publish every review we get, positive and negative. The tenth awards chapter of this travel and accommodation rate search platform highlighting the exceptional work of Iberostar hotels. Beds are very roomy and comfortable. The shade of the Indian laurel trees is the perfect place to try gazpacho made with local tomatoes and served with vegetables and Iberian ham. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Posicin: Monitor/a Fitness - Iberostar Heritage Grand Mencey 5 )<br>Las vacaciones son una oportunidad nica para aprender, adquirir hbitos saludables y hacer amigos de otras partes del mundo. Save. If you like, you can sort and/or filter them (by time of year, review score, etc.). Again, we thank you for this constructive review of our hotel and hope to be seeing you again soon. View Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details. This and all the other rooms in the hotel are free of single-use plastics and are part of a broad circular economy programme. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Guests between the ages of 16 and 17 years should be accompanied by an adult. The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Room types may vary. Guests can also relax in the hotels Bar Casino or in the lobby bar. At times the wait for drinks orders by the pool would be very long. Support staff look after the whole hotel and keep all areas including the grounds immaculately clean. This room has everything you need for a trip as a family. If you want to request something specific, you can do that after you select your rate. Did you know that the ancient inhabitants of the Canary Islands called their king The Mencey? More information at www.restaurantepapanegra.com. the staff is amazing - they helped us so much as we needed medical help and help with the baby. 441 feet Send your searches and come back to them whenever you like. Best Regards, Quality Manager Iberostar Heritage Grand Mencey. What are some of the property amenities at Iberostar Heritage Grand Mencey? Until then, we wish you the best. You can sort and/or filter them by time of year, review score, and more. These opinions do not necessarily represent the views of Booking.com. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Spa and beauty treatments especially good. Visit hotel website. The staff are always friendly and helpful. In 2020, we eliminated single-use plastics from all our hotels. There is no capacity for extra beds at this property. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. Los Menceyes restaurant at Iberostar Heritage Grand Mencey serves a variety of local dishes. Are you travelling in a group or do you need space for a large family? Room types may vary. The staff however do vary, with some being very forthcoming whilst others are not. First of all, we would like to thank you for your kind review of your recent holiday with us at our hotel. Find more info about the property in the questions and answers. Cookie Notice. Descubra en el Iberostar Heritage Grand Mencey un exclusivo hotel en Santa Cruz de Tenerife de 5 estrellas, con spa y salas para eventos. City view To edit a review youve already submitted, please contact our Customer Service team. . Some rooms have a balcony with city views and a private bathroom including a bathrobe, slippers and a hairdryer. Relax on our terrace, enjoy our cocktails and let us take you around the world through food. I loved the spa (although treatments on the pricier side) and the pool and pool area is great. Imagine being able to enjoy the atmosphere of Santa Cruz de Tenerife without leaving your room. When booking more than 5 rooms, different policies and additional supplements may apply. Plenty of equipment to suit all levels. Award from TripAdvisor, recognising the commitment of the hotel to excellent hospitality. 334 feet Garden view Visit hotel website. All the flight-inclusive holidays on this website are financially protected by the ATOL scheme. Nearby attractions include Parque Garcia Sanabria (0.07 miles), Rambla de Santa Cruz (0.2 miles), and Selfie Town (0.1 miles). The advice can change so check regularly for updates. Iberostars smart rooms feature This necessitated an operation in a nearby hospital and for us to extend our stay at the hotel. Attached bathroom Top room amenities include a minibar, air conditioning, and a flat screen TV. Witness to the radiance that Tenerife inspires in the most famous travellers on Earth, the Grand Mencey is now a fusion of styles that combines a respect for history and hotel tradition with the latest in services and facilities that a modern traveller will appreciate. We are establishing standards so that, by 2025, 100% of the fish and seafood served at our hotels will be responsibly sourced, all while ensuring gastronomic excellence. The maximum number of cots allowed depends on the room you choose. Once more, we thank you for your review and wish you all the best. Stay in the heart of the best European cities and enjoy up to 35% off with the promotional code CITYLOVERS. The staff were friendly and helpful. Tea/Coffee maker There are similar hotels available. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Now, we are working toward not generating any landfill-bound waste by 2025 and becoming carbon neutral by 2030. Buffet breakfast was extensive and I was pleased to discover a whole veggie section so as a vegan lots to eat! In this room, you can take a long, relaxing salt bath or enjoy the balcony while you eat a snack from the minibar. Our staff will be delighted with your praise, the entire team is not only particularly hospitable but is also given continuous training in terms of service and general working practice. emails, phone numbers or credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (e.g. Ensuite bathroom Refrigerator Were working hard to improve the environmental health of the ecosystems surrounding our properties by 2030. Flat-screen TV When booking more than 5 rooms, different policies and additional supplements may apply. Tea/Coffee maker Tea/Coffee maker When booking more than 5 rooms, different policies and additional supplements may apply. This is a Preferred Partner property. Not to worry! Iberostar Heritage Grand Mencey Dr. Jos Naveiras, 38, 38004 Santa Cruz de Tenerife, Spain - Excellent location - show map 8.8 Fabulous 2,209 reviews The stay at this hotel made our visit to Santa Cruz special. Witness to the radiance that Tenerife inspires in the most famous travellers on Earth, the Grand Mencey is now a fusion of styles that combines a respect for history and hotel tradition with the latest in services and facilities that a modern traveller will appreciate. It is a historic hotel in the city that offers a stay full of high-level services and facilities, for example: more than 4,500 m2 of SPA, gourmet restaurant inside, etcetera. Are there opportunities to exercise at Iberostar Heritage Grand Mencey? Ensuite bathroom This award, presented by the tour operator British Airways Holidays, recognises hotels that offer a high-quality customer experience, and is based on the reviews that guests leave on its website. Im Iberostar Heritage Grand Mencey, einem 5-Sterne-Hotel in Santa Cruz de Teneriffa, erwarten Sie Zimmerservice, Spa, Gourmet-Kche und Vieles mehr. IBEROSTAR HERITAGE GRAND MENCEY Kanrsk ostrovy, Tenerife, Santa Cruz de Tenerife . Certificate of Excellence from the TripAdvisor website, based on user reviews, that ranks this hotel as one of the best in 2020. {{ changeDateOutput(lastSearch.check_in_date) }} - {{ changeDateOutput(lastSearch.check_out_date) }}, The age range for children may vary from one hotel to another, The voucher code cannot be found in the system, No more vouchers can be redeemed for this promotion, The promotion does not include offers at this hotel, The occupancy entered does not comply with the occupancy requirements of the promotion, The promotion does not apply for the users level, Enter your travel dates to check and see if the code is valid, By travellers on TripAdvisor in June de 2023, Tennis and paddle tennis courts (subject to charge), Clicking on the following links will update the content below, King (2x2m), queen (1,50x2) or twin size bed, King (2x2m), queen (1,80x2) or twin size bed, King-sized (2x2m) or queen-sized bed (1,80x2), Offer valid for stays from 01/01/2023 to 31/12/2023. (Remember that exchange rates change daily and your bank may charge commission). Tu misin principal ser realizar actividades divertidas y creativas que hagan a . This is equivalent to 70 million plastic bottles. Find out what food and drink options you could be enjoying at this property. Kind regards, The opening times are Monday to Friday from 07:00 to 21:00 and weekends/holidays from 10:00 to 18:00. When you pay you will be supplied with an ATOL Certificate. language, whether its just a rating or contains comments as well, etc.). Free WiFi, Private suite Share. Until then, we hope you had a safe journey home and wish you all the best. Again we thank you for choosing our hotel and we will be delighted to welcome you again in the future, until then we wish you all the best. The hotel is located close to a beautiful park. The hotel is situated in a quiet residential area, just 150 feet from Garca Sanabria Park. Now, this is how to wake up! The award rewards the hotel for its service, food and facilities. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Discount For Residents Of The Balearic Islands, Discount For Residents Of The Canary Islands. We regret the impression received and for any inconvenience caused. Tea/Coffee maker We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Cash. What are some restaurants close to Iberostar Heritage Grand Mencey? Iberostar Heritage Grand Mencey offers spacious rooms equipped with a flat-screen TV. Again we thank you for your pleasant opinion of our hotel and hope that we will continue to provide you with excellent holiday experiences in the future. View map. Dear guest, On behalf of the whole team, we would like to express our appreciation for choosing our Iberostar hotel and for sharing your thoughtful review. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Iberostar Heritage Grand Mencey, Santa Cruz de Tenerife: See 2,694 traveller reviews, 1,708 candid photos, and great deals for Iberostar Heritage Grand Mencey, ranked #1 of 22 hotels in Santa Cruz de Tenerife and rated 4.5 of 5 at Tripadvisor. Air conditioning It would be an honour to serve you both again in the future at our hotel, until then we wish you all the best. Unfortunately the evening meal main course was so tough to try and eat we gave up in he end. See travelhealthpro.org.uk - for current travel health news. And finally, Los Laureles is the restaurant located in front of the hotel swimming pool, a perfect place to have lunch and enjoy tasty and refreshing dishes. With a discount code or promotional code, you will get other benefits in addition to the basic rate conditions. A perfect location for exploring and some lovely bars and restaurants nearby too. Ensuite bathroom Visa, Hotel is just over the road from a lovely park which has two restaurants/cafe bars and is well worth a visit. Relax in its gardens, its pool and the 4,500 m of the SPA Sensations. Obtn hasta un 10% de descuento sobre el total de tu reserva. Quality Manager, EarthCheck certifications are accredited by the Global Sustainable Tourism Council (GSTC) and have been approved by the nonprofit organization CDP. Just love it!! Go through two sets of traffic lights. After you book, we'll provide details so you can contact the property directly. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. If you're travelling for work, we'll sort the most popular business travel features to the top of the filter menu so you can find them quickly. We were disappointed to see guests dressed extremely casually for evening meal in a lovely setting, ladies in torn denim shorts, men in shorts and t shirts, which detracted from the lovely dining room setting. This room combines luxury furnishings with snapshots of the most typical Island scenes. Enjoy an all-inclusive holiday with your family, partner or friends at hotels in , Tenerife, on the Costa del Sol, Mexico, the Dominican Republic, Jamaica or Brazil. The staff are very helpful and polite. Balcony Iberostar Heritage Grand Mencey offers you an experience fit for a king in the only 5-star hotel in Santa Cruz de Tenerife, just ten minutes' walk from the city centre. Iberostar Heritage Grand Mencey Excellence Award 2019. Iberostar Heritage Grand Mencey, "Fabulous staff who are a credit to the hotel", My wife had an accident while in Santa Cruz and badly fractured her wrist. View And all of our holidays are designed to help you Discover Your Smile. A selection of the best dishes from Tenerife is on the menu at this a la carte restaurant. Thank you once again for sharing your review and we hope you continue to include us in your future holiday arrangements. 334 feet "Wave of Change" is a pioneering initiative from Iberostar group to reduce the use of plastics, to promote responsible consumption of seafood and improve coastal health. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. Thank you again for sharing your motivating comments and we look forward to your next visit to our hotel. We apologise for the impression received and inconvenience, and we will certainly relay your feedback to the departments concerned for their revision. The Foreign, Commonwealth & Development Office (FCDO) and National Travel Health Network and Centre have up-to-date advice on staying safe and healthy abroad. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Enjoy a buffet breakfast with coffee, fresh orange juice and more than you could ever imagine: Iberian ham, cold cuts, pastries, and sweet and savoury dishes. There are several bus stops within 5 minutes walk of the hotel. Restaurant certified by the MSC/ASC Chain of Custody Standard. The Casino Bar is the best choice for a fun night out. This hotel is not connected with IHG or Iberostar's collaboration with IHG with respect to the Iberostar Beachfront Resorts. Disfrute del servicio de habitaciones, reljese jugando al pdel o en el casino y pruebe la mejor cocina gourmet en sus instalaciones de lujo. Poolside has plenty beds and a nice clean pool. Does Iberostar Heritage Grand Mencey offer any business services? This hotel also has solar panels. Pool area very nice. When you log in, choose to sign up to Horizons to enjoy discounts and benefits. Great location in the right part of town. Kitchen services between midday and 23:30. Air conditioning - See 2,694 traveller reviews, 1,708 candid photos, and great deals for Iberostar Heritage Grand Mencey at Tripadvisor. This room is perfectly designed for just that, with perks like an audio sound system so you can listen to your favourite music. Some rooms have a balcony with city views and a private bathroom including a bathrobe, slippers and a hairdryer. Los Menceyes restaurant at Iberostar Heritage Grand Mencey serves a variety of local dishes. Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay. cleaning of the room was always timely and very tidy. if the writer is claiming to be someone else). This property has told us theyre making large investments and efforts towards sustainability. It's committed to giving guests positive experiences with its excellent service and great value. Over 267 million reviews from guests after their stay. Restaurant Enjoy the delicious local cuisine served at the refurbished Los Menceyes Restaurant. The Papa Negra restaurant is a space that mixes tradition and avant-garde and is managed by chef Javier Martn. Iberostar Heritage Grand Mencey offers spacious rooms equipped with a flat-screen TV. Iberostar Heritage Grand Mencey offers spacious rooms equipped with a flat-screen TV. The Half Board option includes breakfast buffet and dinner menu; drinks are not included. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. The most helpful contributions are detailed and help others make better decisions. Santa Cruz de Tenerife and its surrounding areas have plenty of activities for you to enjoy when youre not at the hotel. Contributions should be travel related. Nature lovers can head to Las Teresitas beach, Benijo beach or Anaga Country Park, which has been declared a Biosphere Reserve. views over the gardens and pool really made our stay. The fact that you could have a wonderful time in our hotel is an excellent confirmation of our efforts. Registered address: Wigmore House, Wigmore Lane, Luton, Bedfordshire, United Kingdom, LU2 9TN. Kindest Regards, Quality Manager Iberostar Heritage Grand Mencey. Best Regards, Quality Manager Iberostar Heritage Grand Mencey. The staff couldnt have been more helpful and caring including all reception staff and the kind lady who cleaned our room each day. . About 4.5 Excellent 2,693 reviews #1 of 22 hotels in Santa Cruz de Tenerife Location Cleanliness Service We particularly enjoyed the breakfast, especially the excellent smoothies Also the tasty snacks by the pool a good option to swap the dinner for la carte in front. Lovely heritage hotel set in pleasant grounds on the edge of the city centre, within easy walking distance of local facilities. Iberostar Heritage Grand Mencey. we have ever stayed in. Attached bathroom About 4.5 Excellent 2,693 reviews #1 of 22 hotels in Santa Cruz de Tenerife Location Cleanliness Service Thank you very much for these kind words after your recent stay at our wonderful Iberostar hotel and the review that you have shared. We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. The maximum number of cribs allowed depends on the room you choose. Z tehdejho pstavu vyplouvaly nkladn lod pedevm do Novho Svta". Copyright 19962023 Booking.com. The staff speaks multiple languages, including English, Spanish, French, and German. Dear Madeleine, Yes, paid private parking nearby is available to guests. Private parking is available at a location nearby for an additional cost. The dress code is long trousers and a sleeved shirt for gentlemen and formal wear for ladies. Save. Whrend dieses Aufenthalts knnen Sie sich entspannen und die Natur genieen. The hotel should max have three stars. Thank you for taking the time to share your wonderful impressions regarding our five-star establishment, We are so pleased we met your expectations regarding our exquisite gastronomy services. It is the highest, most prestigious standard at the international level. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. About TUI MyTUI app Cookies Notice Manage Cookie Preferences Privacy Notice Terms & conditions Booking terms & conditions Ways to Pay Media Centre Travel Jobs Affiliates Discover Google Play Store App Store for Ios Travel Money Holiday Budget Calculator TUI Group document.getElementById("copyRightYear").innerHTML = "© "+new Date().getFullYear() + " TUI Group"; First Choice Holiday Brochures Holiday Weather Holiday Competitions How to Raise a Concern? This is why it has been chosen by monarchs, famous actors, musicians and artists. In addition, you can also enjoy an la carte dinner menu with typical local dishes. Dear Angela, The hotel is located close to a beautiful park. There are more places to choose from in the, Frequently Asked Questions about Iberostar Heritage Grand Mencey. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Guess the names of famous people that have visited this hotel by looking at the photos hanging from the wall, relax next to the garden while you take the edge off your appetite with some Iberian ham croquettes or enjoy an evening of live music while sipping on your favourite delicious cocktail.
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