We will continue to work hard to earn your business and we want you to know that your continuing support means a great deal to us! Lots of counter space. Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. Rest assured, we will be speaking directly with all the team members who played a role in your experience. Checked in at 3 and even though it was busy and there was a shift change getting the guest checked in cheerfully was definitely a top priority. The Hotel Management Team will be working with our housekeeping staff to prevent this from happening in the future. We checked in when we missed our connecting flight. We look forward to welcoming you back and until then, we wish you safe travels. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. I also liked the fact that you could open the window to allow in fresh air. All special requests are subject to availability upon check-in. Doubt Ill be visiting there anymore especially since I found theres a smart Hilton at the airport. In addition, the hotel offers flexible event space for meetings and weddings, perfect for planning your next event. The shuttle makes it an easy trip to and from the airport. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Conveniently located restaurants include Harry Caray's Italian Steakhouse, Cafe la Cave, and Potbelly Sandwich Shop. The shuttle makes it an easy trip to and from the airport. Save up to 15% when you book seven or more days in advance. The shuttle to and from the airport was simple and easy. Conveniently located restaurants include Harry Caray's Italian Steakhouse, Cafe la Cave, and Potbelly Sandwich Shop. We really appreciate you complementing our customer service. However, we wont display any review that includes or refers to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once theyre 36 months old or if the Accommodation has a change of ownership. Which hotels are convenient to Wrigley Field? We really appreciate you complementing our customer service. What are some of the property amenities at Sonesta Chicago O'Hare Airport Rosemont? To see correct prices and occupancy information, please add the number of children in your group and their ages to your search. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Situated in Chicago's lively Lakeview neighborhood, Wrigley Field is an iconic ballpark that has been the home of the Chicago Cubs since its inception in 1914. I would absolutely stay here again if I come back this way. This property is part of the Travel Sustainable programme, which means its taken significant steps to make your stay more sustainable. Hotel deals on Sonesta Chicago O'Hare Airport Rosemont in Chicago (IL). Lot G O'Hare Airport Long Term Parking 740 m. Kiss and Fly O'Hare Airport 900 m. All State Arena 1.0 km. Discover, Bed was. We hope to welcome you back to the hotel soon! It appears that we did not meet your expectations and our normally high standards. Help yourself to our well-stocked 24-hour market or head to our on-site restaurant. We will use your feedback to help us understand and develop winning habits for you and guests alike. Enjoy free WiFi, breakfast, and a free airport shuttle. Great atmosphere food is great as well. We take great pride in delivering a quality product and superior service and clearly failed to do so for you. There are no reviews that match your filters. I made sure that that was the price including taxes and she said yes, $153. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Private bathroom 10233 West Higgins Road Rosemont IL 60018 (847) 954-8600. Stay the night before your flight at Sonesta Chicago O'Hare Airport, and leave your car parked with us for up to 10 days. In addition, the hotel offers flexible event space for meetings and weddings, perfect for planning your next event. Earn up to 95,000 bonus points enough for up to 6 free nights! Rooms are clean, bed is extremely comfortable. Very dirty and old hotel, smells bad and Poot service. Sonesta Chicago O'Hare Airport Rosemont. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Close to All State Arena, Target and eating areas. There are more places to choose from in the, holiday inn & suites chicago o`hare rosemont hotel rosemont, holiday inn and suites chicago o`hare rosemont, holiday inn rosemont, rosemont holiday inn, Holiday Inn & Suites Chicago O'Hare - Rosemont, Sonesta Chicago O'Hare Airport Rosemont Features, 10233 West Higgins Road, Rosemont, IL 60018. An airport hotel with a bar that suits at 9pm? Front desk is friendly, welcoming, and professional. This is the version of our website addressed to speakers of English in the United States. Book the Sonesta Travel Pass Member Rate and receive perks on your very first stay. Staff very friendly would definitely come back if I'm in the area. Very poor and unfair practices. Sorry about the packed shuttle. It appears that we did not meet your expectations and our normally high standards. Book now - online with your phone. Had no issues when I had questions about anything ! Take advantage of on-site dining, shuttle service, meeting, and events spaces, business center, and other amenities and services designed to help you stay productive and relaxed. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. We work very hard to deliver a superior level of service and are glad your stay was comfortable. In addition, guests can give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Free WiFi, Private suite The rooms are spacious and well maintained, and the staff is friendly and attentive to your requests. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We also offer complimentary shuttle service to and from Chicago O'Hare International Airportfor your convenience. Charges may be applicable. My family stayed at this hotel to celebrate my grandmother's 100th birthday. We really appreciate you complementing our customer service. Sonesta Chicago O'Hare Airport Rosemont 10233 West Higgins Road, Rosemont, IL 60018 847.954.8600 Welcome to Rosemont Check-in: 4:00 PM | Checkout: 11:00 AM Our Rosemont Hotel offers a prime location only three miles away from the Chicago O'Hare International Airport (ORD). We look forward to seeing you again!! We are very happy to hear that our staff and service met your needs and expectations. American Express, Copyright 19962023 Booking.com. Shuttles were on time and clean, and the drivers were great too. Its a suite so each room is really 2 small rooms. We sometimes show external review scores from other well-known travel websites. Enjoy great hotel amenities including a on-site parking, on-site dining, and fitness center. Free WiFi, Private suite Try again. Our guests praise the restaurant and the helpful staff in our reviews. Rest assured, your comments are taken to heart and we will do everything we can to improve. We are very happy to hear that our staff and service met your needs and expectations. Dear Andrea, Thank you for your positive review of our hotel. The hotel shuttle is always on time. Day use stays available for travelers during stop overs at O'Hare International Airport. Dear David, Thank you for your wonderful remarks, which we will share with our staff. I was in town for the Suga tour at Allstate and this hotel is about 15 mins away walking. We are pleased to hear that you had an enjoyable stay. Yes, most of our hotels near Wrigley Field offer parking services. Carte Blanche, Hope to see you again soon! Thank you for choosing Sonesta, we recognize that there are a lot of hotel choices to choose from and we are proud to be one of your favorites. We truly appreciate your kind words about our staff. This service may contain translations powered by Google. The shuttle was on time both delivery and on pickup at the airport upon return. Bed was comfortable with four pillows to choose from. Our team checks each review posted on the site disputed by our community as not meeting our. Directions Advertisement. Contributions should be appropriate for a global audience. My girlfriend and I stayed here on New Year's Eve. Flat-screen TV Makes airport drudgery almost a pleasure. See 414 traveler reviews, 131 candid photos, and great deals for Sonesta Chicago O'Hare Airport Rosemont, ranked #5 of 20 hotels in Rosemont and rated 4.5 of 5 at Tripadvisor. Flew into O'hare on December 1st and stayed for 3 nights. Apparently its a resort fee of $19 and taxes. Thank you for choosing Sonesta, we recognize that there are a lot of hotel choices to choose from and we are proud to be one of your favorites. Ideally, we would publish every review we receive, whether positive or negative. Sonesta Chicago O'Hare Airport Rosemont is conveniently located in Chicago and only minutes from the O'Hare International Airport. Unacceptable. Every stay at the Sonesta Chicago O'Hare Airport Rosemont is sure to be pleasant with amenities including high-speed internet, a 24-hour fitness center and dining at Harry Caray's Italian Steakhouse for breakfast, lunch and dinner. Guests can relax in the thoughtfully equipped guestrooms and suites. Enjoy great hotel amenities including a on-site parking, on-site dining, and fitness center. Hope to see you again soon! Very clean rooms and quiet. Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge. It makes you feel safer staying there. We appreciate you sharing your experience as it helps other travelers decide which hotels the right one for them. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether its just a rating or contains comments as well, etc.). This hotel completely exceeded our expectations. We truly appreciate your kind words about our staff. Offers vary elsewhere. Since we take our vacation in March every year it is nice to come back to your car that has been in an inside parking stall, so snow is not an issue. We look forward to seeing you again real soon! room was clean and nice. The free shuttle to the airport was very convenient, both to O'Hare and back. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. 1.2 Mile from ORD. Your concerns will be shared with our housekeeping and laundry team. Claim your listing for free to respond to reviews, update your profile and much more. Everything was well maintained and worked well. Highly recommended and we would most certainly return. There was a problem loading the reviews. Read our. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. 2022 prices, updated photos. Yes, dry cleaning and laundry service are offered to guests. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. Guests are required to show a photo identification and credit card upon check-in. Dear Peter, Thank you for your kind review! Thank you for your positive comments. Our family of 4 stayed here the night before our early morning flight out if OHare. Apply here for this offer. Had a lengthy layover at Chicago airport, decided to get the family well rested for the trip to Paris. Allstate Arena, Rivers Casino and the Fashion Outlets of Chicago are located only minutes from the Sonesta Chicago O'Hare Airport Rosemont . Sonesta Chicago O'Hare Airport Rosemont is conveniently located in Chicago and only minutes from the O'Hare International Airport. View deals for Sonesta Chicago O'Hare Airport Rosemont, including fully refundable rates with free cancellation. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Air conditioning Does Sonesta Chicago O'Hare Airport Rosemont offer any business services? We are delighted by your compliments, rating and review of our high hospitality standards. We love Harry Caray's as well!! Great service and excellent hospitality. . Thank you for staying at Sonesta. I can't never tell if their ever having a bad day because i always feel welcomed ! Planning Comes with Perks Save up to 15% when you book seven or more days in advance. We take pride in our fast check-in process our quick shuttle that runs every 15 minutes to our double pane windows. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Sonesta Chicago O'Hare Airport Rosemont Quick and easy metro access to Wrigley Field Home to one of the best steakhouses in the Chicago area Pet-Friendly, Upscale Experience Hotels near Sonesta Chicago O'Hare Airport Rosemont, Sonesta Chicago O'Hare Airport Rosemont Features, Sonesta Chicago O'Hare Airport Rosemont Gym, Sonesta Chicago O'Hare Airport Rosemont Rooms, Hotels near Touch Companies Wellness Center, Hotels near Shoeless Joe's Ale House & Grille, Hotels near Seabury-Western Theological Seminary, Hotels near Westwood College - O'Hare Airport Campus, Hotels near Tricoci University of Beauty Culture - Chicago NW Campus, Hotels near Niles School of Cosmetology Niles, IL, Hotels near Star Truck Driving - Bensenville, IL, Hotels near Chicago ORT Technical Institute. It wasnt their fault that we were there for 6 1/2 hours only! I would like to apologize for the condition of the room. Pickup location is at Bus Shuttle Center Door #3 for Domestic Flights. Where is Sonesta Chicago O'Hare Airport Rosemont located? Was explained where all hotel amenities were located and how to get to our room. See all 24 travelocity Reviews "The hotel has a very professional atmosphere " More By a verified traveler on Thu 15 Sep 2022 Points Of Interest The suite was very clean and well-stocked. Our staff goes above and beyond for our valued guests and they really appreciate your kind words. JCB, Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details. What are some restaurants close to Sonesta Chicago O'Hare Airport Rosemont? It is our responsibility that our guest feels assured and optimistic about their stay with us. There is no pool so that is a downside. Stay was as perfect as you could get. Bus stop is right outside the building too. We look forward to seeing you again real soon! Had to sleep with the windows open. more. Guests can relax in the thoughtfully equipped guestrooms and suites. Even though coming in early no rooms were available. Sonesta Chicago O'Hare Airport Rosemont is home to the highly-acclaimed Harry Carays Italian Steakhouse. The hotel also offers a business center, gym, restaurant on-site, dry cleaning/laundry service, WiFi internet, breakfast (surcharge), laundry facility and daily newspaper. Private bathroom My family stayed at this hotel to celebrate my grandmother's 100th birthday. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Guests can relax in the thoughtfully equipped guestrooms and suites. Sonesta Chicago O'Hare Airport is conveniently located in Chicago and only minutes from the O'Hare International Airport. We are delighted that you enjoyed your stay. They have a restaurant here at the hotel called Harry Caray's. Nice 2 queen bed room. I was in town for the Suga tour at Allstate and this hotel is about 15 mins away walking. But until the heating issues are addressed it will remain average at best. Thank you for sharing with us and we hope to see you soon. This is a Preferred Partner property. READ TERMS & CONDITIONS + Book Now Back to offers Special Offers This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Temperature of the room was perfect when we got in. Once you book, we'll provide details so you can contact the property directly. Never happened before with any other brands, this is crazy bad. We work really hard to make sure everyone's stay is perfect. I do apologize. In our ongoing efforts to improve there is no better tool than our guests feedback, whether positive or negative. Staff was very friendly and helpful when we came in alter after our concert. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Respect the privacy of others. 24/7 customer support. See 430 traveler reviews, 132 candid photos, and great deals for Sonesta Chicago O'Hare Airport Rosemont, ranked #5 of 20 hotels in Rosemont and rated 4.5 of 5 at Tripadvisor. We appreciate you sharing your experience as it helps other travelers decide which hotels the right one for them. Please see our partners for more details. Guests can relax in the thoughtfully equipped guestrooms and suites. When you have your luggage and are ready for pickup, please call the hotel 847-671-4663. Guests can relax in the thoughtfully equipped guestrooms and suites. Thank you again for taking the time to provide your remarks. Stay within easy reach of Wrigley Field and other top attractions at Sonesta Chicago O'Hare Airport Rosemont our modern hotel near Chicago Airport. And surely won't be the last. Shuttle from airport was easy and info for it was clear; unlike Sheraton. Kudos to all the housekeeping staff! Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Dear Siam, Thank you for your wonderful remarks, which we will share with our staff. Day use stays available for travelers during stop overs at O'Hare International Airport. Thank you for your comments. We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. In addition, the hotel offers flexible event space for meetings and weddings, perfect for planning your next event. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. 37 m OLC Education & Conference Center is the closest landmark to Sonesta Chicago O'Hare Airport Rosemont. Nearby attractions include Wolff's Flea Market (0.6 miles), Allstate Arena (0.6 miles), and Shoeless Joe's Ale House & Grille (0.2 miles). I am very pleased with Sonesta . Imagine my disappointment when I was charged $196.08. We hope to welcome you back to the hotel soon! Hotels near Sonesta Chicago O'Hare Airport Rosemont, Sonesta Chicago O'Hare Airport Rosemont Features, Sonesta Chicago O'Hare Airport Rosemont Gym, Sonesta Chicago O'Hare Airport Rosemont Rooms, Hotels with Complimentary Breakfast in Rosemont, Hotels near Touch Companies Wellness Center, Hotels near Shoeless Joe's Ale House & Grille, Hotels near Seabury-Western Theological Seminary, Hotels near Westwood College - O'Hare Airport Campus, Hotels near Tricoci University of Beauty Culture - Chicago NW Campus, Hotels near Niles School of Cosmetology Niles, IL, Hotels near Star Truck Driving - Bensenville, IL, Hotels near Chicago ORT Technical Institute. Sonesta Chicago O'Hare Airport Rosemont is conveniently located in Chicago and only minutes from the O'Hare International Airport. I asked at the desk, specifically what the charge would be. Upon check-in photo identification and credit card are required. All the staff was amazing. Dear Jose, Its great to know that your stay with us at Sonesta was as enjoyable as we hoped it would be. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. We sincerely apologize for the issues you experienced during your stay. Dear Matthew, Thank you for your kind review! They called the Rivers Casino shuttle for us when we were ready to go. Very dirty and old hotel, smells bad and Poot service. Free WiFi, 30 m All the staff was amazing. We have used the park stay and fly option here many times. Breakfast and dinner at Harry Carey's tasty (as was my rum and coke). Clean and organized. Never again. If you're travelling for work, we'll sort the most popular business travel features to the top of the filter menu so you can find them quickly. When a guest takes the time to write, we are especially grateful. This will be my hotel. Stayed at Sheraton across the street before and prefer this instead. Quiet, comfortable, and friendly. The room with the bathroom does not get the same heat as the other room. Our staff members take their roles in our industry very seriously and try, every day to provide that quality customer service that our guests expect. While we thank you for your kind words regarding our staff, we are dismayed that we fell short of your expectations. On arrival the front desk was just as amenable and got us into our room efficiently. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We will be forwarding your comments to our management team for review so that similar situations do not occur. Our staff goes above and beyond for our valued guests and they really appreciate your kind words. Thank you for your wonderful remarks, which we will share with our staff. Each review score is between 1-10. Rest assured, we will be speaking directly with all the team members who played a role in your experience. Own or manage this property? My family stayed at this hotel to celebrate my grandmother's 100th birthday. Mastercard, Own or manage this property? Dear Lisa, Thank you for your feedback of your recent stay with us. Thanks again for the feedback. Dear Chin, Thank you for choosing Sonesta, we recognize that there are a lot of hotel choices to choose from and we are proud to be one of your favorites. Imagine my disappointment when I was charged $196.08. The rooms were clean and the staff members were attentive and kind. Dear David, Thank you for your wonderful remarks, which we will share with our staff. We truly appreciate your kind words about our staff. Claim your listing for free to respond to reviews, update your profile and much more. Guests can relax in the thoughtfully equipped guestrooms and suites. 42 m 30 m Front desk is friendly, welcoming, and professional. Auto Pound 1.0 km. I asked at the desk, specifically what the charge would be. Special requests cannot be guaranteed and may incur additional charges. It's definitely a boost for us every time we hear positive reviews such as this. Hotel staff are very friendly and helpful I have been coming to Sonesta for work and their rooms are clean and spacious. Only one vehicle is allowed per reservation. We were able to park our car in covered parking, which helped ease my anxiety of leaving my car for two weeks unattended. Hello, so sorry the heat was an issue. more. Never again. Thank you for choosing our hotel for your lodging needs. Discover Harry Caray's Italian Steakhouse. Hotels near Sonesta Chicago O'Hare Airport Rosemont, Sonesta Chicago O'Hare Airport Rosemont Features, Sonesta Chicago O'Hare Airport Rosemont Gym, Sonesta Chicago O'Hare Airport Rosemont Rooms, Hotels with Complimentary Breakfast in Rosemont, Hotels near Touch Companies Wellness Center, Hotels near Shoeless Joe's Ale House & Grille, Hotels near Seabury-Western Theological Seminary, Hotels near Westwood College - O'Hare Airport Campus, Hotels near Tricoci University of Beauty Culture - Chicago NW Campus, Hotels near Niles School of Cosmetology Niles, IL, Hotels near Star Truck Driving - Bensenville, IL, Hotels near Chicago ORT Technical Institute. Sonesta Chicago O'Hare Airport Rosemont is conveniently located in Chicago and only minutes from the O'Hare International Airport. An additional charge will apply for more than one vehicle. The staff on that night were extremely accommodating and kind to not not only me but others that were here for the same reason. Quick and easy metro access to Wrigley Field, Home to one of the best steakhouses in the Chicago area. When travelling with dogs, please note that an extra charge of $150 per pet, per stay applies. Sonesta Chicago O'Hare Airport Rosemont. Free WiFi, Private suite Sonesta hotels near Wrigley Field are an excellent choice for business and corporate travelers. This is the version of our website addressed to speakers of English in United Kingdom. We understand you were unhappy with the cleanliness of your room and we are very sorry for this experience. Free WiFi, 42 m You should be reimbursed within 7 days of check-out. Sonesta Chicago OHare Airport offers over 6,000 sq. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. . Convenient and comfortable after concert hotel. Staff was very friendly and helpful when we came in alter after our concert. Dust and dander buildup on the headboard & picture frames. I think the hotel staff did a good job, as did the workers at the Harry Carry restaraunt which is located on the ground level the hotel right next to the lobby. Looking for the inside scoop on the best dining options in town? Taxes and fees that are shown are estimates only. What food & drink options are available at Sonesta Chicago O'Hare Airport Rosemont? I will pass this along to the team. Sonesta Chicago O'Hare Airport Rosemont 8.4/10 Very Good See all 1,217 reviews Popular amenities Free airport shuttle Pet friendly Free WiFi Restaurant Air conditioning Gym 10233 W Higgins Rd, Rosemont, IL, 60018 View in a map Explore the area Allstate Arena 17 min walk Rivers Casino 2 min drive Parkway Bank Park Entertainment District 5 min drive more. Which languages are spoken by the staff at Sonesta Chicago O'Hare Airport Rosemont? Do your hotels near Wrigley Field provide parking? Hotel is amazing and beautiful inside and out! We appreciate you sharing your experience as it helps other travelers decide which hotels the right one for them. Dear Lisa, Thank you for your feedback of your recent stay with us. The staff is courteous and proactive, the food is delicious, and the gym is spacious and well-geared. Terrible hotel, they dont clean the rooms, you have to ask for that. Well be back! We will continue to work hard to earn your business and we want you to know that your continuing support means a great deal to us! See 440 traveler reviews, 140 candid photos, and great deals for Sonesta Chicago O'Hare Airport Rosemont, ranked #5 of 20 hotels in Rosemont and rated 4.5 of 5 at Tripadvisor. Shuttle was great. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. As part of our Pets Are Welcome at Sonesta (PAWS) policy, we provide comfy beds, bowls, and treats to make your pets stay as comfortable as it is convenient. In addition, the hotel offers flexible event space for meetings and weddings, perfect for planning your next event. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Tacked on extra charges without explanation. more. Front Desk staff was amazing!! Even though it's an airport property and I was in a room where my tv was right up against the elevator I heard absolutely no noise. Are there opportunities to exercise at Sonesta Chicago O'Hare Airport Rosemont? Dear Siam, Thank you for your wonderful remarks, which we will share with our staff. Apply here for this offer. Rest assured, your comments are taken to heart and we will do everything we can to improve.
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